Etiquette is an old fashioned word. Our approach is built on contemporary, common sense advice.

• Take a fresh look at etiquette . . . what it is . . . and what it isn't.

• Gracefully ditch old school rules that are stuffy and out of sync.

• Define and distinguish yourself through Professional Presence.

• Explore the How's, Why's and When's of checking your ego . . . particularly online.

• Watch your words.

• Take a new look look at networking.

• Learn quick tips for faux pas survival.

• Cultivate the art of compliments and apologies.

• Resolve to grow stronger through everyday acts of social grace.

Good things happen for those who know what to say and do.