A well-managed conflict is more productive than unacknowledged discord.
This highly-interactive seminar is based on three core beliefs:
Conflicts must be managed the right way at the right time.
Self awareness is the foundation for constructive conflict management.
Honest conflict, managed properly, is more productive than dishonest harmony.
The class includes an in-depth self assessment as well as a new look at the nature of conflict.
Learn tactical tips for difficult conversations.
Pinpoint and out-think your own emotional triggers.
Get tips for taking a proactive approach to conflict.
Learn to prepare for anticipated conflicts.
* Workbook included.We bring this course to you. It can be integrated into a larger learning event. When taught as a standalone it’s 3 hours.
Minimum number of learners: 8. Maximum: 25.
Few traits, if any, garner more credibility and respect than the ability to resolve conflicts in a calm, assertive, and fair manner.